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Your marketing team is busy. But is it working?

Most growing franchise brands have a marketing person - maybe even a small team. What they don't have is senior marketing leadership at the table where decisions get made.
 

That gap is more expensive than you think.

The Problem You Don't Know You Have

When there's no CMO-level voice in the room, two things happen.

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Your leadership team makes decisions, usually operations-first, without fully thinking through the customer impact. And your marketing team executes without real direction, measuring their own success by activity rather than outcomes. 

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The result: you lose faith that marketing actually works. Your team feels like the goalposts keep moving. And everyone's frustrated.

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That's where I come in.

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I bring 20 years of marketing and franchise experience directly into your leadership team. Your executives get a strategic voice that thinks about the customer in every decision. Your marketing team gets a leader who knows the craft. They stop guessing and start peforming.​

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You get clarity on what you're building toward. They get the direction to build it. And the whole organization starts pulling toward the same thing: more revenue.

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Experience

20 years in marketing. 13 in franchising. 8 at the executive table.

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Where my Thinking Lives: The Franchise Podcast Network

Franchising is a sharing space. Ask anyone in it - they want to help. But for a long time, access to those conversations was gated behind who you knew and which conferences you attended. The Franchise Podcast Network was built to change that - to bring those conversations to anyone building or growing a franchise brand. And it's where my perspective on what's working, and what isn't, plays out in real time.

Current Shows

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Dear Frannie

An advice-style show for franchise brands in the messy middle of growth - under 200 locations, figuring out the hard stuff that nobody warned them about. Ad funds, franchisee pushback, stalled growth, brand standards - we get into all of it.

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Franchise Leader Spotlight

I sit down with the executives and operators actually in the trenches - talking honestly about the challenges they're navigating today and where they think franchising is headed.

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